30 minutes per flight. Every catered flight.

Client requests catering at booking.

You email the caterer for menu and quote. PDFs exchanged. Phone calls for last-minute items.

Caterer returns quote. Often with markup you absorb or pass through.

You relay options to client. Forward PDFs, summarize prices.

Client asks for changes. Items, quantities, dietary restrictions.

You relay the changes to the caterer. Caterer sends a revised quote.

You confirm with client. Approval logged.

You place the order. Manually entered in your booking system or external tracker.

You handle flight changes manually. Caterer updated by phone or email.

You call the FBO to confirm the delivery has arrived.